Harvard business essentials : decision making : 5 steps to better results. - Harvard Business School (Boston, Mass. : Harvard Business School Press, 2006)
The decision process : five key steps -- The context for success : setting the stage -- The framing challenge : what is the real problem? -- Alternatives : the source of superior solutions -- Evaluate the alternatives : finding the value of each option -- Make the decision : getting to agreement -- The uncertainty problem : and how to deal with it -- Human foibles : waiting to ambush your decision -- Organizational traps : the madness and the wisdom of crowds -- Toward a smarter organization : getting better at making decisions.
Includes bibliographical references (p. 149-152) and index.
Keywords: Decision making