@book{140020,
	author = {Kendall, Kenneth E. and Kendall, Julie E.,},
	title = {Systems analysis and design /},
	publisher = {PHI,},
	year = {c2008.},
	address = {New Delhi :},
	edition = {7th ed.},
	url = {http://www.loc.gov/catdir/toc/ecip079/2007002228.html}
}