How great decisions get made : 10 easy steps for reaching agreement on even the toughest issues / Don Maruska ; foreword by Margaret J. Wheatley. Maruska, Don. Group decision making. HD30.23 .M375 2004 658.403 21 MAH Includes bibliographical references. New York : American Management Association, c2004. c2004. 2003 Text xv, 207 p. : http://www.loc.gov/catdir/toc/ecip043/2003010065.html eng