@book{139919,
	author = {Lesikar, Raymond Vincent. and Flatley, Marie Elizabeth.},
	title = {Business communication :},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2008.},
	address = {Boston :},
	edition = {11th ed.},
	note = {Rev. ed. of: Basic business communication. 10th ed. c2005.},
	url = {http://www.loc.gov/catdir/toc/ecip0618/2006024235.html}
}