TY  - BOOK
AU  - Heifetz, Michael.
TI  - Leading change, overcoming chaos: a seven stage process for making change succeed in your organization 
SN  - 0898155916
AV  - HD58.8 .H44 1993
U1  - 658.406 
PY  - 1993///
CY  - Olympia
PB  - Ten Speed Press
KW  - Organizational change
KW  - Management
N1  - Includes bibliographical references and index
ER  -