@book{139666,
	author = {Bahl, Sushil.},
	title = {Business communication today /},
	publisher = {Sage,},
	year = {1996.},
	address = {Thousand Oaks, Calif. :},
	url = {http://www.loc.gov/catdir/enhancements/fy0657/96016090-d.html}
}