@book{139653,
	author = {Harvard Business School.},
	title = {Power, influence, and persuasion :},
	publisher = {Harvard Business School,},
	year = {2005.},
	series = {Harvard business essentials},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/toc/ecip055/2004030639.html}
}