The invisible organization : how informal networks can lead organizational change - Farmer, Neil. (Farnham, England ; Burlington, VT : Gower, 2008)
The failure of business leadership -- The importance of influencers -- The importance of informal employee networks -- Balancing formal and informal employee networks -- Throwing out those tired old HR models -- Managing your business using informal employee networks.
Includes bibliographical references (p. [195]-197) and index.
Keywords: Organizational change; Industrial management -- Social aspects; Employee affinity groups