Business systems engineering : managing breakthrough changes for productivity and profit / Gregory H. Watson. Watson, Gregory H. Organizational change Management. Industrial management. 658.4063 WAB Includes bibliographical references p. 275-279 and index. New York : Wiley, c1994. c1994. 1994 Text xvi, 287 p. ; http://www.loc.gov/catdir/bios/wiley041/94032752.html http://www.loc.gov/catdir/description/wiley031/94032752.html http://www.loc.gov/catdir/toc/onix01/94032752.html eng