TY  - BOOK
AU  - Koulopoulos, Thomas M.
TI  - Smart companies, smart tools: transforming business processes into business assets 
SN  - 0442024967
U1  - 658.4063 
PY  - 1997///
CY  - New York
PB  - Van Nostrand Reinhold
KW  - Reengineering (Management)
KW  - Case studies
KW  - Communication in organizations
KW  - Technological innovations
KW  - Industrial efficiency
N1  - Includes bibliographical references p. 259-264 and index
ER  -