00932cam a2200253 a 4500 1180561 BD-DhUL 20161221111003.0 970415s1997 nyua b 001 0 eng 97019345 0442024967 DLC DLC DLC BD-DhUL 658.4063 KOS Koulopoulos, Thomas M. Smart companies, smart tools : transforming business processes into business assets / Thomas M. Koulopoulos. New York : Van Nostrand Reinhold, c1997. xviii, 270 p. : ill. ; 23 cm. Includes bibliographical references p. 259-264 and index. Reengineering (Management) Case studies. Communication in organizations Technological innovations Case studies. Industrial efficiency Case studies. 7 cbc orignew 1 ocip 19 y-gencatlg ddc BK 139580 139580 0 0 ddc 0 658_406300000000000_KOS 0 NFIC 263326 DUL DUL GEN 2016-12-21 Gift 658.4063 KOS 403257 2016-12-21 2016-12-21 BK