Mastering meetings : discovering the hidden potential of effective business meetings / the 3M Meeting Management Team, with Jeannine Drew. Drew, Jeannine. 3M Meeting Management Team. Business meetings. Communication in management. HF5734.5 .M37 1994 658.456 20 MAS Includes bibliographical references (p. 211-225) and index. New York : McGraw-Hill, c1994. c1994. 1994 Text xi, 232 p., [7] p. of plates : eng