00967pam a2200265 a 4500 BD-DhUL 20161221110730.0 950105s1995 paua b 001 0 eng 95000037 1878289292 DLC DLC DLC BD-DhUL 658.4063 GRB Grover, Varun, Business process change : concepts, methods, and technologies / Varun Grover, William J. Kettinger. Harrisburg, USA : Idea Group, c1995. xii, 687 p. : ill. ; 25 cm. US$ 85.46 Includes bibliographical references and index. Organizational change Management Information technology Management Kettinger, William J. jt. aut. 7 cbc orignew 1 ocip 19 y-gencatlg ddc BK pc17 to sa00 01-05-95; se55 01-06-95; se60 01-09-95; se50 01-10-95; CIP ver. yb07 8-11-97 139572 139572 0 0 ddc 0 658_406300000000000_GRB 0 NFIC 263315 DUL DUL GEN 2012-09-29 Purchased 658.4063 GRB 475359 2016-12-21 1 2016-12-21 BK