Building the learning organization : a systems approach to quantum improvement and global success / Michael J. Marquardt. Marquardt, Michael J. Organizational learning. HD58.82 .M37 1996 658.314 20 MAB Includes bibliographical references (p. 233-238) and index. New York : McGraw-Hill, c1996. c1996. 1996 Text xxi, 242 p. : eng