@book{138494,
	author = {Kennedy, Larry.},
	title = {Quality management in the nonprofit world :},
	publisher = {Jossey-Bass Publishers,},
	year = {1991.},
	series = {The Jossey-Bass nonprofit sector series},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/toc/wiley023/90028986.html}
}