@book{137824,
	author = {Young, Scott T.},
	title = {Essentials of operations management /},
	publisher = {Prentice-Hall,},
	year = {c1982.},
	address = {Englewood Cliffs, N.J. :},
	url = {http://www.loc.gov/catdir/toc/fy0712/81007309.html}
}