02073pam a2200349 a 4500003000800000005001700008008004100025010001700066020001500083040002700098082001300125245012300138260005000261300003300311504004100344650006500385650006500450650006100515650006100576700002300637856009600660856008800756856007400844906004500918942001200963999001900975952014500994952014501139952014901284952014501433952014501578BD-DhUL20161219114754.0850416s1985    enka     b    001 0 eng    a   85009339   a0471908010  aDLCcDLCdDLCdBD-DhUL00a658bOPE00aOperations management in service industries and the public sector :btext and cases / cChristopher Voss ... [et al.].  aChichester ; aNew York : bWiley,  cc1985.   aix, 318 p. :bill. ;c23 cm.  aIncludes bibliographies and indexes. 0aService industrieszUnited StatesxManagementxCase studies. 0aService industrieszGreat BritainxManagementxCase studies. 0aSocial work administrationzUnited StatesxCase studies. 0aSocial work administrationzGreat BritainxCase studies.1 aVoss, Christopher.423Contributor biographical informationuhttp://www.loc.gov/catdir/bios/wiley041/85009339.html423Publisher descriptionuhttp://www.loc.gov/catdir/description/wiley032/85009339.html4 3Table of Contentsuhttp://www.loc.gov/catdir/toc/onix02/85009339.html  a7bcbccorignewd1eocipf19gy-gencatlg  2ddccBK  c137725d137725  00102ddc406658_000000000000000_OPE708NFIC9259448aDULbDULcGENd1987-06-22ePurchasedo658 OPEp302662r2016-12-19t4w2016-12-19yBK  00102ddc406658_000000000000000_OPE708NFIC9259495aDULbDULcGENd1987-06-22ePurchasedo658 OPEp302660r2016-12-19t2w2016-12-19yBK  00102ddc406658_000000000000000_OPE708NFIC9259510aDULbDULcGENd1987-06-22ePurchasedo658 OPEp302663 (D)r2016-12-19t5w2016-12-19yBK  00102ddc406658_000000000000000_OPE708NFIC9259511aDULbDULcGENd1987-06-22ePurchasedo658 OPEp302659r2016-12-19t1w2016-12-19yBK  00102ddc406658_000000000000000_OPE708NFIC9259513aDULbDULcGENd1987-06-22ePurchasedo658 OPEp302661r2016-12-19t3w2016-12-19yBK