@book{137681,
	author = {Milgram, Lynne. and Spector, Alan.},
	title = {Managing smart :},
	publisher = {Cashnab Dudley,},
	year = {c1999.},
	address = {Houston :},
	url = {http://www.loc.gov/catdir/toc/els033/99013625.html}
}