00853cam a2200229 a 45000010008000000030008000080050017000160080041000330100017000740200015000910400035001060820013001411000020001542450079001742600053002533000029003065040062003356500030003977000017004278560089004448560090005332582577BD-DhUL20161218165534.0960409s1996    enka     b    001 0 eng d  a   96067701   a8170365716  aAzTeScAzTeSdUkdDLCdBD-DhUL  a658bKAO1 aKanji, Gopal K.10a100 methods for total quality management /cGopal K. Kanji and Mike Asher.  aLondon :aThousand Oaks, Calif. ;bSage,cc1996.  a237 p. :bill. ;c24 cm.  aIncludes bibliographical references p. 234-235 and index. 0aTotal quality management.1 aAsher, Mike.423Publisher descriptionuhttp://www.loc.gov/catdir/enhancements/fy0656/96067701-d.html413Table of contents onlyuhttp://www.loc.gov/catdir/enhancements/fy0656/96067701-t.html