Mastering change management : a practical guide to turning obstacles into opportunities / Richard Y. Chang. Chang, Richard Y. Organizational change Management Handbooks, manuals, etc. HD58.8 .C44 1994b 658 21 CHM San Francisco : Jossey-Bass/Pfeiffer ; [Irvine, Calif.] : R. Chang Associates, c1994. c1994. 1994 Text vii, 108 p. : http://www.loc.gov/catdir/bios/wiley043/99061849.html http://www.loc.gov/catdir/description/wiley035/99061849.html eng Management skills series A practical guidebook