How to build successful business relationships / Frances Kay. How to build successful business relationships Kay, Frances. 1949- Institution of Engineering and Technology. Business networks. 650.13 KAH Includes index. Stevenage : Institution of Engineering and Technology, 2009. 2009. 2009 Text 173 p. ; http://www.columbia.edu/cgi-bin/cul/resolve?clio9481824 eng IET Digital Library - Books IET management of technology series ; 27 IET management of technology series ; 27. License restrictions may limit access.