@book{134828,
	author = {Abrams, Rhonda M. and Planning Shop (Firm)},
	title = {Successful business research :},
	publisher = {Planning Shop,},
	year = {c2006.},
	address = {Palo Alto :},
	url = {http://www.loc.gov/catdir/enhancements/fy0712/2006299748-d.html}
}