First-line management : approaching supervision effectively / Lawrence L. Steinmetz, H. Ralph Todd, Jr. Steinmetz, Lawrence L. Todd, H. Ralph. Supervision of employees. Personnel management. HF5549 .S84286 1983 658 19 STE Includes bibliographical references and index. Plano, Tex. : Business Publications, 1983. 1983. 1983 Text xiv, 386 p. : eng