A librarian's guide to telephone reference service Telephone reference service Yates, Rochelle. creator text bibliography ctu Hamden, Conn Library Professional Publications 1986 monographic eng
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136 p. ; 23 cm. Rochelle Yates. Includes bibliographies and index. Telephone reference services (Libraries) Reference services (Libraries) Community information services Subject headings 025.52028 YAL 0208020829 DLC 851024 20161109133934.0 4278788