@book{121397,
	author = {Stevenson, Gordon,},
	title = {Reference services and technical services :},
	publisher = {Haworth Press,},
	year = {c1984.},
	address = {New York :},
	note = {"Has also been published as the Reference librarian, number 9, fall/winter 1983"--T.p. verso.},
	url = {http://www.loc.gov/catdir/enhancements/fy0810/83022790-d.html}
}