The Matthews, Joseph R. creator text bibliography ctu Westport, Conn Libraries Unlimited 2007 monographic eng

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xx, 372 p. : ill. ; 26 cm. Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library. Joseph R. Matthews. Includes bibliographical references and indexes. n-us--- Libraries United States Evaluation Public services (Libraries) United States Evaluation Libraries Evaluation Public services (Libraries) Evaluation Z678.85 .M37 2007 025.10973 MAE 9781591585329 (alk. paper) 1591585325 (alk. paper) 2007017726 http://www.loc.gov/catdir/toc/ecip0717/2007017726.html http://www.loc.gov/catdir/toc/ecip0717/2007017726.html DLC 070430 20161107194216.0 14829282