The evaluation and measurement of library services / Joseph R. Matthews. Matthews, Joseph R. Libraries United States Evaluation. Public services (Libraries) United States Evaluation. Libraries Evaluation. Public services (Libraries) Evaluation. Z678.85 .M37 2007 025.10973 MAE Includes bibliographical references and indexes. Westport, Conn. : Libraries Unlimited, 2007. 2007. 2007 Text xx, 372 p. : http://www.loc.gov/catdir/toc/ecip0717/2007017726.html eng United States United States