@book{106171,
	author = {Gudykunst, William B. and Speech Communication Association.},
	title = {Communication, culture, and organizational processes /},
	publisher = {Sage Publications,},
	year = {1985.},
	series = {International and intercultural communication annual,},
	address = {Beverly Hills, Calif. :},
	note = {"Published in cooperation with The Speech Communication Association's International and Intercultural Communication Division."}
}