The customer only rings once : managing telephone contact with your customers /
by Cochrane, Pat.
Material type:
BookPublisher: London : Pitman, 1996Description: viii, 184 p. : ill. ; 24 cm.Subject(s): Customer services
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Dhaka University Library General Stacks | Non Fiction | 658.812 COC (Browse shelf) | Available | 481042 |
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| 658.812 BEM Managing knock your socks off service / | 658.812 BLK Keeping clients satisfied : | 658.812 BOE Extending the supply chain : | 658.812 COC The customer only rings once : | 658.812 CRC Customer bonding : | 658.812 CUS Customer Relationship Management (CRM): | 658.812 DAC Customer-responsive management : |
Includes bibliographical references and indexes.
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