Conflict management : a practical guide to developing negotiation strategies /
by Corvette, Barbara A. Budjac.
Material type:
BookPublisher: Upper Saddle River, NJ : Pearson Prentice Hall, c2007Description: xxiii, 306 p. : ill., ; 24 cm.ISBN: 0131193236.Subject(s): Conflict management | Negotiation in business | Strategic planningOnline resources: Table of contents | Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books
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Dhaka University Library General Stacks | Non Fiction | 658.4053 COC (Browse shelf) | 1 | Available | 462615 |
Includes bibliographical references (p. 293-302) and index.
Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation.
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