Customer relationship management essentials /
by Gosney, John; Boehm, Thomas P.
Material type:
BookPublisher: Roseville, Calif. : Prima Tech, c2000Description: xviii, 234 p. : ill. ; 24 cm.ISBN: 0761528458.Subject(s): Customer relations -- Management | Electronic commerce -- Customer services -- Management
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Dhaka University Library General Stacks | Non Fiction | 658.403 GOC (Browse shelf) | Available | 455397 |
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| 658.403 FOQ Quantitative decision making / | 658.403 FOQ Quantitative decision making / | 658.403 FOQ Quantitative decision making / | 658.403 GOC Customer relationship management essentials / | 658.403 HAD Harvard business essentials : | 658.403 INM Multiple criteria decision making : | 658.403 INM Multiple criteria decision making : |
Includes index.
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