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The future of retail banking : (Record no. 65878)

000 -LEADER
fixed length control field 02019cam a22003254a 4500
001 - CONTROL NUMBER
control field 4332852
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhUL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20160516162742.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030827s2004 nyua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2003060964
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1403911266
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm52962825
035 ## - SYSTEM CONTROL NUMBER
System control number (NNC)4332852
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency C#P
-- OrLoB-B
-- BD-DhUL
042 ## - AUTHENTICATION CODE
Authentication code pcc
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 332.12068
Edition number 22
Item number DIF
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name DiVanna, Joseph A.
245 14 - TITLE STATEMENT
Title The future of retail banking :
Remainder of title delivering value to global customers /
Statement of responsibility, etc. Joseph A. DiVanna.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. Palgrave Macmillan,
Date of publication, distribution, etc. 2004.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 178 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 174-176) and index.
505 00 - FORMATTED CONTENTS NOTE
Miscellaneous information Ch. 1.
Title The Nature of Banking and its Future --
Miscellaneous information Ch. 2.
Title Getting There: Thinking Ahead --
Miscellaneous information Ch. 3.
Title Being There: Preparing for the Future --
Miscellaneous information Ch. 4.
Title Competing There: Competing With New Rules --
Miscellaneous information Ch. 5.
Title Conclusion: Synergistic Banking.
520 1# - SUMMARY, ETC.
Summary, etc. "This book argues that traditional retail banks are at risk of becoming non-competitive in a global marketplace unless they re-establish a value proposition designed from a customer perspective. The author develops a view in which retail banking future is an evolutionary process which must balance the need to achieve economies of scale and scope while incorporating local customer values. This book looks at financial institutions from all parts of the globe in order to address the current trends influencing competition, including globalization, market structure, technology and demographics, and how these will affect companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It also shows banks how to develop strategic initiatives for future competition."--BOOK JACKET.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Banks and banking.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Financial services industry.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Value.
900 ## - EQUIVALENCE OR CROSS-REFERENCE-PERSONAL NAME [LOCAL, CANADA]
Numeration TOC
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Price effective from Date last seen Permanent Location Not for loan Date acquired Source of classification or shelving scheme Koha item type Lost status Withdrawn status Copy number Source of acquisition Collection code Damaged status Shelving location Barcode Current Location Full call number
2016-05-162016-05-16Dhaka University Library 2010-07-12 Books  1PurchasedNon Fiction General Stacks451021Dhaka University Library332.12068 DIF
Last Updated on September 15, 2019
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