Customer relationship management : (Record no. 258650)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00707nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhUL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20231224122323.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231212s2018 B a|||| b||| 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783662553800 (hbk) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-DhUL |
| Transcribing agency | BD-DhUL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | KUC |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kumar, V. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | concept, strategy, and tools/ |
| Statement of responsibility, etc. | Kumar V., Werner Reinartz, |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Berlin : |
| Name of publisher, distributor, etc. | Springer, |
| Date of publication, distribution, etc. | 2018. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxv, 411 p. : |
| Other physical details | col. ill. ; |
| Dimensions | 26 cm |
| 365 ## - TRADE PRICE | |
| Price type code | Euro |
| Price amount | 79.99 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Reinartz, Werner |
| Relator term | jt. au |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Price effective from | Date last seen | Permanent Location | Not for loan | Date acquired | Source of classification or shelving scheme | Koha item type | Lost status | Withdrawn status | Copy number | Source of acquisition | Collection code | Damaged status | Shelving location | Barcode | Current Location | Public note | Full call number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023-12-12 | 2023-12-12 | Dhaka University Library | 2023-12-12 | Books | 1 | Purchased | Non Fiction | General Stacks | 527855 | Dhaka University Library | Tourism & Hos. Management | 658.812 KUC | |||||
| 2023-12-12 | 2023-12-12 | Dhaka University Library | 2023-12-12 | Books | 2 | Purchased | Non Fiction | General Stacks | 527856 | Dhaka University Library | Tr. to Tourism & Hos. Management Dept. Sem. Lib. | 658.812 KUC |