Keeping clients satisfied : (Record no. 141212)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00755cam a22002538a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 2641796 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhUL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20161222195910.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 920910s1993 nju 00100 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 92035379 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0135141834 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | ANL |
| Language of cataloging | eng |
| Modifying agency | ANL |
| Transcribing agency | BD-DhUL |
| 043 ## - GEOGRAPHIC AREA CODE | |
| Geographic area code | n-us--- |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | BLK |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bly, Robert W. |
| 245 10 - TITLE STATEMENT | |
| Title | Keeping clients satisfied : |
| Remainder of title | make your service business more successful and profitable / |
| Statement of responsibility, etc. | Robert W. Bly. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Englewood Cliffs, N. J. : |
| Name of publisher, distributor, etc. | Prentice Hall, |
| Date of publication, distribution, etc. | 1993. |
| 263 ## - PROJECTED PUBLICATION DATE | |
| Projected publication date | 9303 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 275 p. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| Geographic subdivision | United States. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| Geographic subdivision | United States. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Price effective from | Date last seen | Permanent Location | Not for loan | Date acquired | Source of classification or shelving scheme | Koha item type | Lost status | Withdrawn status | Source of acquisition | Collection code | Damaged status | Shelving location | Barcode | Current Location | Full call number |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2016-12-22 | 2016-12-22 | Dhaka University Library | 2016-12-22 | Books | Gift | Non Fiction | General Stacks | 403272 | Dhaka University Library | 658.812 BLK |