Cassell, Kay Ann.
Reference and information services : an introduction / Kay Ann Cassell & Uma Hiremath. - 4th ed. - London : Facet, 2018. - xv, 484 p. : ill. ; 26 cm.
Includes bibliographical references and index.
9781783302338 (pbk)
Reference service (Libraries).
Electronic reference services (Libraries).
025.52 / CAR
Reference and information services : an introduction / Kay Ann Cassell & Uma Hiremath. - 4th ed. - London : Facet, 2018. - xv, 484 p. : ill. ; 26 cm.
Includes bibliographical references and index.
9781783302338 (pbk)
Reference service (Libraries).
Electronic reference services (Libraries).
025.52 / CAR