How to really deliver superior customer service /
[edited by John R. Halbrooks].
- Boston, MA : Inc. Magazine, 1996.
- xii, 268p. : ill. ; 24 cm.
Includes index.
1880394146
96077004
Customer services.
Customer services--Management.
Customer services--Management--Problems, exercises, etc.
HF5415.5 / .H68 1996
658.812 / HOW
Includes index.
1880394146
96077004
Customer services.
Customer services--Management.
Customer services--Management--Problems, exercises, etc.
HF5415.5 / .H68 1996
658.812 / HOW