Dhaka University Library Online catalog

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Horrell, Edward.

The kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell. - ast. Eco. - New Delhi : PHI Learning , c2008. - xxvi, 198 p. ; 22 cm.

Includes index.

ISBN: 0814473075 (hdbk.) 9780814473078

LCCN: 2006007483

Nat. Bib. No.: GBA652880 bnb

Nat. Bib. Agency Control No.: 013486089 Uk

Subjects--Topical Terms:
Customer relations.
Industrial relations.

LC Class. No.: HF5415.5 / .K537 2006

Dewey Class. No.: 658.812 / HOK

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