Griffin, Jill.
Customer loyalty : how to earn it, how to keep it / Jill Griffin. - New York : Lexington Books, c1995. - viii, 242 p. : ill. ; 25 cm.
Includes bibliographical references and index.
002912977X
94036213
Customer loyalty.
Customer services
Customer relations
658.812 / GRC
Customer loyalty : how to earn it, how to keep it / Jill Griffin. - New York : Lexington Books, c1995. - viii, 242 p. : ill. ; 25 cm.
Includes bibliographical references and index.
002912977X
94036213
Customer loyalty.
Customer services
Customer relations
658.812 / GRC