Schonberger, Richard.
Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger. - New York : London : Free Press ; Collier Macmillan Publishers, c1990. - ix, 349 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0029279917 : $29.95
89077552
Organizational effectiveness.
Industrial management.
HD58.9 / .S36 1990
658.8 / SCB
Building a chain of customers : linking business functions to create the world class company / Richard J. Schonberger. - New York : London : Free Press ; Collier Macmillan Publishers, c1990. - ix, 349 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0029279917 : $29.95
89077552
Organizational effectiveness.
Industrial management.
HD58.9 / .S36 1990
658.8 / SCB