Albrecht, Karl, 1941-
The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. - New York : AMACON, c1994. - x, 213 p. : ill. ; 24 cm.
Includes bibliographical references and index.
081440233X : $22.95
93049388
Organizational effectiveness.
Strategic planning.
Customer services.
HD58.9 / .A447 1994
658.4012 / ANC
The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. - New York : AMACON, c1994. - x, 213 p. : ill. ; 24 cm.
Includes bibliographical references and index.
081440233X : $22.95
93049388
Organizational effectiveness.
Strategic planning.
Customer services.
HD58.9 / .A447 1994
658.4012 / ANC