Grover, Varun,
Business process change : concepts, methods, and technologies / Varun Grover, William J. Kettinger. - Harrisburg, USA : Idea Group, c1995. - xii, 687 p. : ill. ; 25 cm.
Includes bibliographical references and index.
1878289292
95000037
Organizational change--Management
Information technology--Management
658.4063 / GRB
Business process change : concepts, methods, and technologies / Varun Grover, William J. Kettinger. - Harrisburg, USA : Idea Group, c1995. - xii, 687 p. : ill. ; 25 cm.
Includes bibliographical references and index.
1878289292
95000037
Organizational change--Management
Information technology--Management
658.4063 / GRB