Yates, Rochelle.
A librarian's guide to telephone reference service / Rochelle Yates. - Hamden, Conn. : Library Professional Publications, 1986. - 136 p. ; 23 cm.
Includes bibliographies and index.
0208020829
Telephone reference services (Libraries)
Reference services (Libraries)
Community information services.
Subject headings.
025.52028 / YAL
A librarian's guide to telephone reference service / Rochelle Yates. - Hamden, Conn. : Library Professional Publications, 1986. - 136 p. ; 23 cm.
Includes bibliographies and index.
0208020829
Telephone reference services (Libraries)
Reference services (Libraries)
Community information services.
Subject headings.
025.52028 / YAL