Steger, Jim.
Working with Microsoft Dynamics CRM 4.0 / Jim Steger, Mike Snyder. - 2nd ed. - Redmond, Wash. : Microsoft Press, 2008. - xxi, 615 p. : ill. ; 23 cm.
In earlier edition, Mike Snyder's name appears as first author. Includes index.
9780735623781 (pbk.) 0735623783 (pbk.)
Microsoft CRM.
Customer relations--Data processing.
Relationship marketing.
005.5 / STW
Working with Microsoft Dynamics CRM 4.0 / Jim Steger, Mike Snyder. - 2nd ed. - Redmond, Wash. : Microsoft Press, 2008. - xxi, 615 p. : ill. ; 23 cm.
In earlier edition, Mike Snyder's name appears as first author. Includes index.
9780735623781 (pbk.) 0735623783 (pbk.)
Microsoft CRM.
Customer relations--Data processing.
Relationship marketing.
005.5 / STW